Meet the founders
Leadership with Purpose
napa was built on real experience and a shared mission: to bring clarity, trust, and professionalism to home maintenance in the UAE. Behind the brand are two founders who combine operational strength with a customer-first mindset.
Ayesha Akhtar
Founder Story
With a background spanning finance, community engagement, and entrepreneurship, Ayesha has always been driven by the desire to simplify everyday challenges through thoughtful solutions. Her career began at Bank of America in Dallas, where she developed a strong foundation in client service, operations, and financial management, skills that now underpin napa’s structured, transparent approach.
After relocating to Abu Dhabi, Ayesha helped coordinate and lead several volunteer programs at the American Community School, honing her ability to lead teams, manage logistics, and build meaningful connections.
In 2024, she co-founded napa with a vision to make home maintenance easier, more reliable, and more transparent. Ayesha focuses on building intuitive, tech-assisted systems that help customers book services, receive updates, and stay informed — all while maintaining the human warmth and personal touch that define napa.
Practical, straightforward, and client-focused, Ayesha ensures napa‘s operations blend efficiency with empathy, where every customer interaction reflects clarity, consistency, and care.
Neha Karumanchi
Founder Story
After years of working in hospitality and business management across India, Bahrain, the U.S., and the UAE, Neha saw a clear gap in how home maintenance services were delivered — inconsistent quality, unclear pricing, and little focus on customer experience.
With a passion for creating reliable, well-designed service experiences, she co-founded napa in Abu Dhabi. From the beginning, her goal was simple: to make it effortless for people to care for their homes and spaces through trusted professionals and transparent service.
Drawing on her experience with global brands like Oberoi Hotels and Regus (IWG), Neha brings a customer-first mindset and an eye for operational excellence to every aspect of napa. Together with Ayesha, she has built smart, tech-supported systems that make booking, tracking, and feedback simple and seamless — ensuring consistency, trust, and efficiency at scale.
Today, she focuses on napa’s strategy, product development, and customer experience, combining thoughtful design with practical technology to deliver a modern, dependable approach to home maintenance.
Our Leadership Values
Trust
Real service starts with honesty and transparency
Reliability
We do what we say, without excuses
Professionalism
Quality, discipline, and accountability in every task
Customer Experience
Simple processes and clear communication
Smart Home Care, Simplified
Track your service in real time, communicate with technicians, and manage payments—all from one app. napa makes it easy to handle everything your home needs with just a few taps.
